FAQ
Please check out our frequently asked questions. If you have any additional questions, please feel free to reach out to us!
How are you handling COVID-19 at The Red Light Spa?
Your safety and health are priority to us at The Red Light Spa! We are taking all necessary safety precautions regarding CDC guidelines for COVID 19. Masks must be worn except for when you are in a session. Temperatures will be taken and you will be asked to reschedule your session for another day if you have a fever (anything above 100.4F). You will also be asked to wash your hands after checking in. We are not accepting walk-in appointments at this time. Please book your appointment through the mind body app, or by calling The Red Light Spa directly at 315-400-3210.
Do we appreciate your business as well as your feedback?
YES!!! We are sincerely thankful for your valued business as well as your feedback! Please share your reviews with us and the community. We’re social! Like. Follow. Share.... On your favorite social media sites!
Do you accept walk-ins?
We are not accepting walk in appointments at this time.We are happy to accommodate any last minute appointment requests. Please book your appointment on our website in advance or through the Mind Body App. Please call The Red Light Spa directly at 315-400-3210 to verify immediate availability .
What time should I arrive?
How do I prepare for a Session?
Can I Drink Water During a Session?
What clothes do I wear?
Do you have showers?
What is your cancellation policy?
How can I schedule an appointment?
How long are sessions?
Can I enjoy a sauna session with another person?
Yes! Each of our saunas accommodate up to 3 people. If you choose to sauna with a friend or guest, please note that our online system cannot make reservations for more than one person in a sauna, so please be sure to provide a note when scheduling online or call us to schedule this type of appointment.
Can I have a Body Wrap with another person?
Are the Sauna Cabins and Body Wraps sanitary?
Will The Red Light Spa Sweat sessions help with a hangover?
Who should NOT use our Infrared Sauna Cabins and Body Wraps?
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Women who are pregnant
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Anyone with a fever
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Anyone with a communicable disease
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Anyone with hemophilia
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Anyone intoxicated or dehydrated
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Anyone with respiratory disease or breathing challenges
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Anyone with insensitivity to heat or a condition that affects your body's ability to sweat
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Anyone undergoing chemotherapy treatment
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Children under the age of 14
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Anyone advised not to use saunas or hot tubs or body wraps
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Whenever in doubt, consult your doctor before booking any treatment or session.
How Many Calories Can I Burn?
How often can I use the Sauna Cabins and Body Wraps?
Can I take an Infrared Hot Yoga or any other Hot Yoga Class prior to a Sauna session or Body Wrap?
Do we appreciate your business as well as your feedback?